Customer Support

Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is visible on each page. A popup will open. It includes exhaustive information about all the actions that you can carry out on the given page. Each popup appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast array of educational videos demonstrating how to use our web hosting Control Panel. They're intended for those of you who would like to see how things are being done rather than only reading articles. In this way, everyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you searching for, take a glance at our extensive Frequently Asked Questions database, which contains questions asked by actual individuals and offers practical solutions. We regulary "revamp" our FAQ database with new entries in order to cover all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions section either, you can contact our fantastic team of customer support engineers available 24-7-365 and eager to help you with any problem. Each support ticket you open will be answered within sixty minutes (the average ticket response time being about 20 mins), so you won't have to wait a long time to get an answer to your question.